PLUGZIT GmbH Privacy Policy (GDPR Compliant)

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

What data do we collect?

PLUGZIT collects the following data:

Personal identification information (Name, email address. phone number. etc.)

How do we collect your data?

You directly provide PLUGZIT with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.
Chat with us via our Chatbot and directly via our Chat module.
Voluntarily complete a customer survey, form or provide feedback on any of our message boards or via email.
Use or view our website via your browser's cookies.
Subscribe or like our Social Media pages, Facebook & Instagram

PLUGZIT may also receive your data indirectly from the following sources:

Google Analytics
Twitter
TikTok
Linkedin
Facebook

How will we use your data?

PLUGZIT collects your data so that we can:

Process your order, manage your account.
Email you with special offers on other products and services we think you might like.
Understand how we might improve the use and functionality of our Website

PLUGZIT will not share your data with any sales or marketing companies.

When PLUGZIT processes your order, we do share your name, and address with our fulfillment provider. Our fulfilment provider is contractually obligated not to share or sell your details.

We may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

PLUGZIT securely stores your data on Wix Servers. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

PLUGZIT will keep your for 7 years from the date of your Order. Once this time period has expired, we will delete your data by Archiving transactions and purging the file from our system. This in turn removes your data from Wix servers.

Marketing

PLUGZIT would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop PLUGZIT from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

PLUGZIT would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request PLUGZIT for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that PLUGZIT correct any information you believe is inaccurate. You also have the right to request PLUGZIT to complete information you believe is incomplete.

The right to erasure— You have the right to request that PLUGZIT erase your personal data. under certain conditions.

The right to restrict processing - You have the right to request that PLUGZIT restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to PLUGZIT's processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that PLUGZIT transfer the data that we have collected to another organization, or directly to you. under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

hello(at)plugzit.com

In case of emergency you can call the owner directly on +41 765349611

Or write to us:

Plugzit GmbH

Riesbachstrasse 61

CH-8008, Zurich

Switzerland

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit www.allaboutcookies.org

How do we use cookies?

PLUGZIT uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website
Understanding how to improve our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality — PLUGZIT uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising — PLUGZIT uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. PLUGZIT sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases. some of our website features may not function as a result.

Privacy policies of other websites

The PLUGZIT website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

PLUGZIT keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 14th November 2020.

How to contact us

If you have any questions about PLUGZIT's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: hello( at )plugzit.com

Call on Whatsapp: Visit our Site on your mobile and click the Whatsapp call button.

Or write to us at:

Plugzit GmbH

Riesbachstrasse 61

CH-8008, Zurich

Switzerland

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that PLUGZIT has not addressed your concern in a satisfactory manner, you may contact the Swiss Federal Data Protection and Information Commissioner.

Under Data protection and Principle of freedom of information you will find a wide range of information and some useful links (please refer also to the versions in German, French and Italian). If you do not find the answer you are looking for, you can contact us by e-mail or call their advice service from Monday to Friday from 10am to 12pm CET on Tel. +41 (0)58 462 43 95.